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CaseWare Cloud

CaseWare (CW) is experiencing a system-wide outage. You will not be able to access the CW Cloud Client Portal (including PBC list and documents) until it is resolved. Currently there is no ETA on resolution. We will post an update as soon as we have new information. We apologize for any inconvenience.

CaseWare (CW) is experiencing a system-wide outage. You will not be able to access the CW Cloud Client Portal (including PBC list and documents) until it is resolved. Currently there is no ETA on resolution. We will post an update as soon as we have new information. We apologize for any inconvenience.

What is CaseWare Cloud
CaseWare (CW) Cloud is a collaborative platform that provides a secure and efficient way to exchange documents, share information, and communicate. The platform facilitates real-time collaboration through an intuitive and user-friendly Client Portal interface.  It provides file sharing (drag and drop), status reporting, notification, and messaging features. DOAA is rolling out the CW Cloud Client Portal to enhance the Provided by Client (PBC) Request List experience.

What to Expect
DOAA will contact clients during fiscal year 2024 (July 2023 – June 2024) to schedule a 30-minute meeting for client setup. During this meeting, the CW Cloud project manager will provide a demo of the Client Portal features and will walk through the CW Cloud account setup. By the end of the meeting, clients will be able to interact with the PBC Request List and respond or make comments on request items within the Client Portal.

Accessing the Client Portal
After completing the CW Cloud Account Setup (as described above), you will be able to access the Client Portal.

Note: The Client Portal cannot be accessed until the CW Cloud Account Setup is complete.

Status Update

Current Status:  Operational [Outage]

CW is experiencing a system-wide outage. You will not be able to access the CW Cloud Client Portal (including PBC list and documents) until it is resolved. Currently there is no ETA on resolution. We will post an update as soon as we have new information. We apologize for any inconvenience.

Posted on: Nov 6, 2023, 9:00 AM ET

Expected Resolution:

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